The Chevy Mylink touch screen is a modern and convenient feature that allows drivers to access various features of their vehicle with just a tap or swipe. However, like any technology, it can sometimes experience issues or not work as expected.
In this article, we will explore some common reasons why your Chevy Mylink touch screen may not be working and what you can do to troubleshoot and resolve the issue.

Reasons for Chevy Mylink Touch Screen Not Working
There are several potential causes for a malfunctioning or unresponsive Chevy Mylink touch screen. Here are some of the most common reasons:
Software updates
If you recently updated your vehicle’s software, it could have caused compatibility issues with the Mylink system. Software update bugs and glitches can often affect touch screen functionality.
Symptoms or signs of software updates causing problems with the Chevy Mylink touch screen may include unresponsive or slow touch response, freezes, and crashes.
These issues can occur when the new software is not properly integrated with the existing Mylink system.
The main reason why software updates can cause Chevy Mylink touch screen issues is due to compatibility problems. If the new software is not designed specifically for the Mylink system, it may have trouble communicating and functioning properly with the touch screen.
Similarly, if the update was not installed correctly or there were errors during the installation process, it can also lead to issues with the touch screen.
If you suspect that a recent software update is the cause of your Chevy Mylink touch screen problems, there are a few troubleshooting steps you can take.
You can try resetting the system by disconnecting the battery for a few minutes and then reconnecting it. This can sometimes resolve any software conflicts or glitches.
Additionally, you can check for any available updates for your vehicle’s software and Mylink system and make sure they are both up to date. If the issue persists, it may be necessary to visit a dealership or contact customer support for further assistance.
Touch screen calibration
Another possible reason for a non-responsive Chevy Mylink touch screen is incorrect calibration. Screen calibration is the process of adjusting the touch sensitivity and accuracy to ensure that it responds accurately to your touch.
If your touch screen is not properly calibrated, it may not register your inputs or may register them incorrectly.
If your touch screen is not responding accurately or at all, it may be a sign that the calibration needs to be adjusted. This could manifest in various ways such as incorrect button presses, delayed response time, or the touch screen registering touches in the wrong location.
There are several reasons why a touch screen may need to be calibrated, including software updates, physical damage or wear and tear on the touch screen, or changes in temperature or humidity levels.
It is important to properly calibrate your touch screen to ensure optimal functioning and avoid any potential issues with using your vehicle’s infotainment system.
To troubleshoot touch screen calibration issues, you can try recalibrating the touch screen. This can typically be done through the vehicle’s settings or by following a specific sequence of button presses. If this does not resolve the issue, you may need to reset the system or visit a dealership for further assistance.
It is also important to make sure that your hands and fingers are clean and dry when using the touch screen, as dirt, oil, or moisture can affect its responsiveness.
Additionally, avoiding using excessive force on the touch screen when pressing buttons or swiping can help prevent any potential calibration issues. Overall,
Damaged screen
Physical damage to the touch screen can also cause it to stop working. Any cracks or scratches on the screen can interfere with its sensitivity and responsiveness.
Symptoms or signs of a damaged screen on your Chevy Mylink touch screen could include visible cracks or scratches on the screen, unresponsive or delayed touch inputs, and distorted or blurry images.
There are various reasons that can cause a damaged screen on your Honda Civic’s touch screen. These include accidents or impacts, exposure to extreme temperatures, excessive pressure or force applied on the screen, and wear and tear over time.
If you suspect that your Honda Civic’s touch screen is damaged, the first step would be to inspect the screen for any visible cracks or scratches. If present, these may need to be repaired or replaced by a professional.
Additionally, you can try resetting the system, as mentioned earlier, to see if it resolves any responsiveness issues. If none of these steps work, it may be necessary to visit a dealership for further assistance and potential repairs.
Electrical issues
The touch screen relies on an electrical connection to function properly. If there are any wiring or power supply problems, it could result in the touch screen not working correctly.
Some common symptoms or signs of electrical issues that could cause the Honda Civic’s touch screen to not work include a completely blank screen, flickering or flashing display, and intermittent connections.
There can be various reasons for electrical issues that affect the touch screen on your Honda Civic. These include loose or damaged wiring, faulty power supply or connectors, and issues with the car’s battery.
If you suspect that your Honda Civic’s touch screen is not working due to electrical issues, the first step would be to check and make sure all wiring connections are secure and not damaged. If there are any obvious issues, they may need to be repaired or replaced.
Additionally, checking the power supply and battery can also help identify if there are any problems in those areas.
Physical damage
Accidents, extreme temperatures, and other physical factors can cause damage to the touch screen, rendering it unresponsive.
The most obvious sign of physical damage to the touch screen is cracks or scratches on the surface. This can result in the touch screen becoming unresponsive or registering incorrect inputs.
Additionally, if there are any internal components that have been damaged, this can also cause issues with the touch screen’s functionality.
Physical damage to the touch screen can be caused by various factors such as dropping the device, exposure to extreme temperatures, water damage, and impact from objects.
It is important to handle the touch screen with care and avoid exposing it to any potential hazards to prevent physical damage.
If you suspect physical damage as the cause of your Honda Civic’s touch screen not working, there are a few troubleshooting steps that can be taken.
First, inspect the touch screen for any visible cracks or scratches and assess if they may be causing the issue. If so, these will need to be repaired by a professional.
Additionally, checking for any loose connections or damaged wiring can also help identify the issue. If no visible damage is present, it may be necessary to have the device inspected by a technician for further diagnosis and repair.
Malfunctioning hardware
Like any electronic device, the hardware components of your Mylink touch screen could malfunction over time due to wear and tear or manufacturer defects.
The most common sign of malfunctioning hardware in the Honda Civic touch screen is unresponsiveness or erratic behavior. This could include the screen freezing, not registering touch inputs, or displaying distorted images.
Other signs may include flickering or blackouts on the screen. If you notice these symptoms, it is important to troubleshoot and address the issue promptly to prevent further damage to the device’s hardware components.
Additionally, if your vehicle has experienced any physical impact or trauma, this could also be a contributing factor to malfunctioning hardware in the touch screen.
If you suspect that malfunctioning hardware is the cause of your Honda Civic’s touch screen not working, there are a few troubleshooting steps that can be taken.
First, try resetting the device by disconnecting the battery for a few minutes and then reconnecting it.
This may help resolve any software or firmware issues that could be causing the hardware to malfunction. If this does not work, you can also try updating the device’s software or performing a factory reset.
User error
Another potential cause of the Honda Civic touch screen not working could be user error. This may include accidentally changing settings or using the touch screen in a way that it is not intended to be used.
For example, excessive pressure or using sharp objects on the screen could cause damage and impact its functionality. It’s important to familiarize yourself with the proper usage and care instructions for your touch screen to avoid any user-related issues.
Overall, being knowledgeable about troubleshooting steps and proper usage can help prevent malfunctioning hardware and ensure your Honda Civic’s touch screen is functioning properly.
People Also Asked
How do I reset my Chevy MyLink screen?
If you are experiencing issues with your Chevy MyLink touch screen, resetting the device may help resolve the problem.
To reset the screen, press and hold down the power button for about 10 seconds until it turns off. Then, wait a few seconds before turning it back on again.
If this does not work, you can also try disconnecting the battery for a few minutes and then reconnecting it to see if that helps.
Additionally, make sure to keep your software up-to-date and follow proper usage guidelines to avoid any potential hardware malfunctions in the future.