[Solved] Ford Edge Screen Not Working (Causes and Solutions)

Are you having difficulty with your Ford Edge’s touch screen? Does your car have an in-dash touchscreen display but it’s not working correctly? If so, don’t worry — you are covered with some helpful tips to get your screen back up and running.

In this article, we’ll cover the basics of diagnosing and repairing a touchscreen in a Ford Edge. We’ll also discuss common causes for touchscreen failure as well as solutions to get your device working again in no time.

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Why is the Ford Edge display screen not working?

There are several potential causes for a Ford Edge display screen not working, including:

  1. Software glitches
  2. Hardware Malfunction
  3. Screen Protector
  4. Voltage issues
  5. The touch screen is not properly calibrated
  6. Screen Is Cracked or Damaged
  7. Faulty Hardware Component
  8. A poor connection
  9. Broken connection or loose wiring
  10. Faulty touchscreen controller board
  11. Dust and debris buildup inside the device
  12. Excessive heat

Let’s now delve deeper into the causes and explore some potential solutions.

Software glitches

Sometimes, a software update may cause the display to malfunction. It’s important to keep your Ford Edge’s software and firmware up-to-date for optimal performance of the touchscreen display.

Sign: If you notice that the display is flickering, taking longer to respond or not responding at all, it may be a sign of software glitches.

How to fix: To fix the issue if the system malfunction is due to software glitches, it can often be easily resolved with an update or uninstallation of the offending program.

It’s best to check for updates regularly so that your Ford Edge’s display remains in peak condition.

Hardware malfunction

In some cases, the touchscreen display itself can malfunction due to a hardware issue such as a loose connection or corrosion of its components.

Sign: If the display doesn’t turn on at all, or if it turns off and on sporadically, it may be a sign of a hardware malfunction.

How to fix: you’ll need to access the display and check for any damaged wiring or loose components. If the issue is more serious, you may need to replace the hardware entirely.

Consult your local Ford Edge dealer for help in diagnosing and repairing any hardware problems that might be causing your screen to malfunction.

Screen protector

Another potential cause of a malfunctioning touchscreen display could be a faulty screen protector. If you recently installed a new screen protector, it may be blocking the sensors and causing the display to become unresponsive or have other issues.

Sign: If your Ford Edge’s display has become unresponsive or is not responding quickly, it could be a sign that the screen protector is interfering with its sensors.

You may also notice rainbow-coloured lines on the touchscreen or other discolourations that indicate an issue with your screen protector.

How to fix: In this case, you’ll need to remove the old protector and install a new one, making sure that it fits correctly and won’t interfere with the functioning of the touchscreen.

Voltage issues

Another common cause of touchscreen failure is voltage issues. If the car’s electrical system isn’t providing enough current to power the screen, then it won’t be able to function correctly.

Sign: If the display is displaying strange colours or behaving erratically, it may be an indication of voltage issues. This also could be due to a dead battery or faulty wiring.

Other signs of voltage issues include the display flickering or freezing, or the touch screen not working at all. You may also notice a strange clicking noise coming from the speakers.

How to fix: You should first check your car’s battery and wiring to make sure everything is in working order. It may also be necessary to replace the battery if it has gone bad.

If the battery and wiring appear to be okay, then you can try resetting the car’s electrical system by disconnecting and reconnecting the battery cables.

This may help rectify any voltage issues that might be causing your touchscreen display to malfunction.

Additionally, you may need to replace some of the components involved in powering the screen {such as the alternator, starter motor, or power steering pump}.

The touch screen is not properly calibrated

If the display does not respond correctly when touched, it could be because the touch sensitivity settings are off or need adjusting.

Signs: You may notice that the touchscreen is not recognizing touches or is registering inputs in a different location than where you touched.

You may also notice that the touchscreen is sluggish or that it takes multiple taps to register a single input.

How to fix: To fix this, you should recalibrate the display by following the on-screen instructions or referring to your owner’s manual.

Step-by-Step Ford Edge Touch Screen Calibration:

  • Firstly, press the ‘Menu’ button on your touchscreen display and scroll to the ‘Settings’ menu.
  • Select ‘Calibrate Touchscreen’.
  • Follow the prompts that appear on the screen and use a stylus or fingertip to adjust the settings according to how- You want the touchscreen to respond.
  • Once you are finished, select ‘Save’ to store your changes and exit out of the settings menu.

You can also try resetting the display’s settings by disconnecting and reconnecting its power source. This will help restore the touchscreen to its default state, which should resolve any calibration issues.

Screen is cracked or damaged

If you notice any cracks or other physical damage to your Ford Edge screen, it could be causing the touchscreen not to work.

How to fix: In this case, the only solution would be to replace the entire touchscreen display.

You should also take protective measures such as using a screen protector or a case to prevent further damage.

Additionally, be sure to regularly clean and dust the display with anti-static wipes in order to avoid accumulating dirt and grime that could further damage the screen.

Faulty Hardware Component

Another possible cause of a faulty Ford Edge touchscreen is a hardware component

This could include any number of components such as the display itself, the motherboard, or an internal component within the touchscreen.

How to fix: If you suspect a faulty hardware component, you should have the device inspected by a certified mechanic.

In some cases, replacing the entire unit may be necessary. Be sure to use genuine Ford Edge parts in order to avoid any compatibility issues with your vehicle’s electronic systems.

A poor connection

The touchscreen display may malfunction if the wiring or connections have become damaged or loose.

Signs: You may notice a delay in response time when pressing buttons, flickering on the screen, or colours not displaying correctly.

How to fix: It is important to inspect all wiring and connections before attempting any repairs. If a poor connection is found, the wires should be tightened or re-soldered as necessary.

Be sure to check that all of the ground and power wires are securely connected and that there are no loose ends.

Broken connection or loose wiring

Another potential cause of your Ford Edge touchscreen malfunctioning is a broken connection or loose wiring.

This usually occurs as a result of the car’s age or wear and tear, or due to a sudden impact or jolt.

Sign: the signs of a broken connection or loose wiring can vary, but may include flickering lights, blank screens, and trouble connecting to the navigation system.

There may also be an odour coming from the dashboard when this issue occurs due to the electrical components being overheated.

How to fix: Check for any visible signs of damage on the wiring and connectors. If a wire or connector appears faulty, then it should be replaced with a new one as soon as possible. Be sure to use genuine Ford Edge parts to ensure compatibility with your vehicle’s electronic systems.

It is also important to inspect the power supply, voltage regulator, and other components that could be causing an interruption in power to the touchscreen display. If any of these components are damaged, then they should be replaced with new parts.

Faulty touchscreen controller board

Another potential cause of a Ford Edge screen not working could be a defective touchscreen controller board.

Sign: Symptoms of a faulty touchscreen controller board can include difficulty navigating the menus, touch sensitivity issues, a dim or flickering display, and an unresponsive screen.

How to fix: When dealing with this issue, it is important to take note of any visible signs of damage on the motherboard and components around it.

It may also be necessary to perform diagnostics to identify what is causing the malfunction. If there are signs of physical damage, then the board needs to be replaced.

If there is no visible damage, but diagnostic tests reveal that it is a faulty component, then you may need to replace it or update its firmware to get the touchscreen display working properly again.

If the motherboard is damaged, then it will need to be replaced with an original Ford part.

Dust and debris buildup inside the device

Another common issue that can cause a Ford Edge screen not working is dust and debris buildup inside the device.

Dust and debris can accumulate in the device over time, which makes it difficult for the display to detect touch inputs.

This is especially true if your Ford Edge has been exposed to a lot of environmental elements like dirt and dust.

Signs: This issue can cause the touchscreen to become unresponsive, laggy or inaccurate. The display may also appear dimmer than usual due to dust and debris blocking the light from entering the screen.

How to fix: The first step in fixing this issue is to open up the device and check for any visible signs of dust or debris and clean out any debris that has accumulated inside.

Once you have finished cleaning out the device, you can reassemble it and test if the touchscreen display is working properly again.

Once you have finished cleaning out the device, you can reassemble it and test if the touchscreen display is working properly again.

Excessive heat

Finally, an issue that can cause a Ford Edge screen not working is excessive heat. The device may become too hot due to extended usage or exposure to direct sunlight for long periods.

Signs: The display may become unresponsive, freeze or become overly sensitive to touch inputs. The display may also appear dimmer than usual due to heat damaging the backlight of the device.

How to fix: To fix this issue, you will need to turn off and unplug your Ford Edge and let it cool down for at least 30 minutes before powering it back up again.

You should also make sure that the device is not kept in direct sunlight or any other area where it will be exposed to excessive heat.

How to fix black screen on Ford Edge?

If you have a black screen on your Ford Edge, it could be due to a software issue or hardware failure.

Software Issue: If the issue is related to a software problem, you can try resetting the device and performing a factory reset. This will restore all of the settings and data to their original state before the screen goes black.

Hardware Issue: If the issue is related to a hardware failure, you will need to take your Ford Edge to an authorized service center for repair. The technicians at the service center will be able to diagnose and repair any hardware issues that are causing the black screen.

How do I reset my Ford Edge screen?

  1. Back up your data: Before doing a factory reset, it is important to back up all of your data on the device if possible. You can use an external hard drive or cloud storage service like Google Drive or Dropbox.
  2. Turn off your Ford Edge device: Once you have backed up all of your data, turn off your Ford Edge device and wait for it to power down completely.
  3. Locate the reset button: Locate the reset button on your Ford Edge device, usually located at the back or side of the device.
  4. Press and hold the reset button: Press and hold the reset button for about 10 seconds until you hear a confirmation sound
  5. Release the button: When you hear a confirmation sound, release the reset button and your device will begin to reset itself.
  6. Wait for the factory default settings to be restored: The process should take a few minutes and once it is done, your Ford Edge device should now have all of its factory default settings restored.
  7. Hardware Issue: If the issue is related to a hardware failure, you will need to take your Ford Edge to an authorized service center for repair. The technicians at the service center will be able to diagnose and repair any hardware issues that are causing the black screen.

Summary

It is important to note that these are only some of the common issues that can cause a Ford Edge screen not working. If your device is still not working after trying the steps above, it may be due to an issue that requires further diagnosis and repair.

The manual will provide you with detailed step-by-step instructions on how to troubleshoot and resolve these issues.

It is best to take your Ford Edge to a certified technician for further assistance so they can diagnose and fix any underlying issues with your device.

This will ensure that your device is functioning properly and you can continue using it without encountering any problems.

It is always important to remember that proper maintenance and care of your Ford Edge can help prevent any future issues.

Regularly cleaning the device, doing software updates and keeping the device away from direct sunlight can all help prolong its life and ensure that it works properly for a long time.