Welcome Ford Explorer car owners! Have you ever experienced a black screen on your car’s display? If so, you’re not alone. Many drivers of the Ford Explorer have encountered this issue with their vehicle’s screen turning black.
In this article, we will delve deeper into what could be causing this problem and provide some possible solutions to help get your display back up and running. So, let’s get started and find out what could be causing your Ford Explorer screen to go black.

Causes of a Black Screen on Ford Explorer Display
- Faulty wiring or connections
- Blown fuse
- Software malfunction
- Damaged screen or display panel
- Incompatible media device connection
- Issues with the car’s battery or power supply
- Overheating of the display unit
Now that we have explored some common causes for a black screen on your Ford Explorer display, let’s discuss some potential solutions. Depending on the root cause of the issue, one or more of these solutions may help resolve the problem.
Faulty wiring or connections
One common issue that can cause a black screen on your Ford Explorer’s display is faulty wiring or connections. This can occur if there are loose or damaged wires, or if the connection between the display and the vehicle’s computer is not secure.
Signs: When the wiring or connections in your Ford Explorer are faulty, it can disrupt the flow of electricity to the display unit.
This can result in a black screen, as the display is not receiving the necessary power to function properly. If not addressed, this issue could potentially lead to other electrical problems with your vehicle.
Solutions: If you suspect that faulty wiring or connections are the cause of your Ford Explorer’s black screen, it is important to have a professional diagnose and repair the issue.
However, if you have some knowledge and experience with car electronics, you may be able to perform some self-repairs.
This could include checking for loose connections and tightening them, replacing any damaged wiring, or using electrical tape or soldering to fix any broken connections.
Blown fuse
Another common culprit for a black screen on your Ford Explorer display is a blown fuse. Fuses are designed to protect the electrical system of your vehicle and can blow due to an overload of power or a short circuit.
Signs: If you notice that other electronic components in your vehicle are also not working, it is likely that a fuse has blown. Signs of a blown fuse can include the power windows not working, the radio not turning on, or other dashboard lights not functioning properly.
Solutions: If you suspect that a blown fuse is the cause of your Ford Explorer’s black screen, it is important to first locate the fuse box in your vehicle and identify which fuse is responsible for powering the display screen.
You can refer to your vehicle’s manual for a diagram of the fuse box and which fuses correspond to specific components.
If you have identified a blown fuse as the cause of your Ford Explorer’s black screen, the solution is relatively simple. Replace the blown fuse with a new one of the same amperage rating.
It is important to use the correct type of fuse for your vehicle and never use one with a higher or lower amperage rating, as this can cause further damage to your electrical system.
If the new fuse blows immediately or continues to blow after replacement, there may be a larger underlying issue with your vehicle’s wiring that should be checked by a professional mechanic.
Software malfunction
In some cases, a black screen on your Ford Explorer’s display may be caused by a software malfunction.
Signs: A software malfunction can manifest as a black screen on your Ford Explorer’s display, but it may also be accompanied by other symptoms such as freezing or lagging of the display, unresponsive touchscreen, or error messages.
If you notice these signs in addition to a black screen, it is likely that your vehicle’s display system is experiencing a software issue.
Solutions: Diagnosing a software malfunction can be more challenging than identifying a blown fuse. If you suspect that your Ford Explorer’s black screen is caused by a software issue, try restarting the display system or resetting the vehicle’s computer.
If you have recently updated your vehicle’s software or made any changes to its settings, try factory default settings. This can often fix minor software issues and restore functionality to your display screen.
Here are the step-by-step factory default settings:
- Turn off your Ford Explorer’s engine and take out the key from the ignition.
- Open the hood of your vehicle and disconnect the negative battery cable with a wrench.
- Wait for at least 5 minutes before reconnecting the negative battery cable.
- Start your vehicle and let it run for a few minutes to allow the computer to reset.
- Turn off your vehicle and wait for another 5 minutes.
- Restart your vehicle and check if the black screen issue has been resolved.
- If the issue persists, try accessing the settings menu on your display screen and look for a “restore factory defaults” option. Follow the prompts to complete this process.
- Once completed, restart your vehicle and check if the display screen is working properly.
- If the issue still persists, it may be necessary to take your vehicle to a professional mechanic for further diagnosis and repair.
By following these steps, you can easily reset your Ford Explorer’s display system to its factory default settings and potentially fix any software issues that may be causing the black screen problem.
Damaged screen or display panel
If your display screen has physical damage, such as cracks or scratches, it may need to be replaced. Similarly, if the display panel itself is damaged, it will need to be replaced.
Signs: Signs of a damaged screen or display panel may include distorted images, flickering screens, or unresponsive touch controls.
If these issues occur consistently and cannot be fixed by resetting to factory default settings, it is likely that the screen or display panel has been physically damaged and needs to be replaced. Physical damage can occur from accidents, extreme temperature changes, or prolonged exposure to sunlight.
Solutions: While it may be tempting to try and fix a damaged screen or display panel on your own, it is not recommended. These components are delicate and require specialized tools and knowledge to properly repair or replace.
Attempting to fix it yourself could potentially cause more damage and end up costing you more in the long run. It is best to leave this task to a trained professional.
Incompatible media device connection
Another possible reason for a black screen on your Ford Explorer’s display could be an incompatible or faulty media device connection.
If you are using a phone or other media device to play music or videos through your car’s display, make sure it is properly connected and compatible with your vehicle. Otherwise, this could also cause the screen to go black.
Signs: One sign of an incompatible media device connection is when the screen suddenly goes black while playing media. This could indicate that the connection was not secure or that the device itself is not compatible with your vehicle’s display system.
Another symptom may be distorted or pixelated images and videos on the screen. If this happens, it is a good idea to check the media device’s compatibility and ensure that it is properly connected.
In some cases, the screen may also display an error message or show a blank black screen with no response from the media device. These are all indicators of an incompatible connection, and it is important to address this issue to prevent further damage to your vehicle’s display system.
If you see an error message displayed below, it could indicate a more significant issue with the display system.
- “No device connected”
- “Incompatible media device”
- “Media connection error”
- “Unsupported format”
- “Device not recognized”
- “Connection lost”
- “Check device compatibility”
- “Unable to display media”
- “Incorrect input source selected”
- “External media error”
- “Media not available for playback”
- “Format not supported”
- “Device disconnected unexpectedly”
- “Connection timed out”
- “Unable to establish media connection”
Solutions: Always make sure to check the compatibility and connection of your media device before using it in your Ford Explorer. Whether you are using a USB, Bluetooth, or other form of connection, make sure it is compatible with your vehicle’s display system to avoid any screen blackouts. It can save time and prevent unnecessary frustration in the long run.
Issues with the car’s battery or power supply
This issue can also affect the media device’s connection and cause the screen to go black. If the car battery is low or there are any problems with the power supply, it can interrupt the connection between the media device and the display screen.
Signs: If you experience frequent blackouts on your Ford Explorer’s display screen while using a media device, it could be a sign of issues with the car’s battery or power supply.
This can occur when the car battery is low or there are any problems with the power supply, causing disruptions in the connection between the media device and the display screen.
Solutions: To diagnose and address issues with your car’s battery or power supply causing blackouts on your Ford Explorer’s display screen, first check the battery levels and connections. If the battery is low, try charging it or replacing it if necessary.
It is also important to ensure that all power connections are secure and in good condition. In some cases, a faulty fuse may be the culprit, so it is worth checking and replacing if needed.
Overheating of the display unit
Another potential cause of a black screen on your Ford Explorer’s display is the unit overheating. This can happen when the car is left in direct sunlight for extended periods or if the vehicle’s cooling system is not functioning properly.
Signs: If you notice your display screen becoming increasingly hot to the touch, or if it shuts off completely after extended use, it could be a sign of overheating.
This can not only cause a black screen, but also damage the internal components of the display unit. It is important to address this issue as soon as possible to prevent further damage.
Solutions: To diagnose and repair overheating issues with your Ford Explorer’s display screen, start by checking the cooling system and ensuring it is functioning properly. This may involve flushing or replacing the coolant.
You can also check for any obstructions blocking the air flow to the display unit, such as debris or dust. Cleaning out these obstructions can help improve cooling and prevent overheating.
Remember to always handle electronic components with care and avoid excessive use in direct sunlight to prevent overheating and potential damage to the screen.
If the issue persists, it is recommended to take your vehicle to a certified Ford dealership for further diagnosis and repair. With proper maintenance and care, you can prevent black screens and other display issues on your Ford Explorer.
How do I reset my Ford Explorer screen?
If you are experiencing a black screen on your Ford Explorer’s display unit, resetting the system may help resolve the issue. Here are the steps to follow in order to reset your Ford Explorer screen:
- Turn off the vehicle and remove the key from the ignition.
- Wait for 30 seconds before turning the vehicle back on.
- Start the engine and let it run for a few minutes.
- Turn off the vehicle again and wait another 30 seconds before turning it back on.
- Check to see if the display screen is working properly now. If not, try repeating the reset process or consult a professional for further assistance.