Are you having trouble getting your GMC vehicle’s IntelliLink Bluetooth system to work?
You’re certainly not alone. Many GMC owners have experienced the same problem and have found that a few simple steps can help get their Bluetooth system up and running again.

Why isn’t my GMC IntelliLink Bluetooth not working?
There can be a variety of reasons why your GMC IntelliLink Bluetooth isn’t working, ranging from simple software issues to hardware malfunctions.
Here are fourteen potential causes for this problem:
- Your phone may not be paired with the system correctly
- You may need to update your phone’s operating system
- Your phone may not be compatible with the system
- There could be a problem with your car’s wiring or electronics
- The IntelliLink may have been disabled in the settings
- Your phone may be low on battery
- The Bluetooth signal may be too weak
- There may be an issue with the microphone or speakers
- There could be a problem with the IntelliLink’s antenna
- The system may not recognize your device
- You may have forgotten your PIN code
- Your car may be too far away from the paired device
- The Bluetooth pairing process may need to be restarted
- The firmware of your device needs to be updated
Your phone may not be paired with the system correctly
If your GMC IntelliLink Bluetooth is not working, it may be because your phone has not been properly paired with the system.
Reason: If this is the case, it’s likely that your GMC IntelliLink Bluetooth system did not detect your phone or was unable to establish a connection.
Solutions: You can re-pair your phone with the system by going to the settings menu in the infotainment center and selecting “Bluetooth” then “Pair Phone.” Follow the instructions to connect the phone to the system.
You may also need to update your phone’s Bluetooth software or reset your phone’s Bluetooth connection.
You can do this by going to the “Settings” menu on your device and selecting “Bluetooth” and then “Reset Network Settings.”
Once you have finished re-pairing or updating your device, you should be able to use the GMC IntelliLink Bluetooth system without any issues.
You may need to update your phone’s operating system
If you have updated your phone’s operating system and are still having issues with the GMC IntelliLink Bluetooth system, it may be due to incompatibilities between the two.
Reason: It’s possible that the new operating system is not compatible with the older version of the infotainment center installed in your vehicle.
Solutions: You will need to have your infotainment center updated to the most recent version in order for it to be compatible with your phone’s operating system.
Your GMC dealer should be able to provide you with a software update for the infotainment centre. Once the update is installed, your phone should be compatible with the GMC IntelliLink Bluetooth system and you’ll be able to use it without any issues.
Your phone may not be compatible with the system
It’s possible that the phone you are trying to use with the GMC IntelliLink Bluetooth system is not compatible.
Reason: The phone might be an older model and does not have support for Bluetooth.
Solutions: If this is the case, you may need to purchase a new phone that is compatible with the system in order for it to work properly.
Your GMC dealer should be able to provide you with a list of phones that are compatible with the GMC IntelliLink Bluetooth system.
You can also check online to see if your phone is compatible with the system before purchasing a new one.
There could be a problem with your car’s wiring or electronics
If you have updated your phone’s operating system and the GMC IntelliLink Bluetooth system is still not working, it could be due to a problem with the car’s wiring or electronics.
Reason: The wiring in your car may be damaged or corroded. Additionally, the electronics of the system could have malfunctioned, such as blown fuses and faulty sensors.
Signs: a symptom of a problem with the car’s wiring or electronics that could be causing your GMC IntelliLink Bluetooth system to not work properly is if you notice any strange noises coming from your infotainment centre.
Solution: You will need to take your car to a GMC dealership and have them check the wiring and electronics for any problems. They should be able to fix any issues they find and get the GMC IntelliLink Bluetooth system working again.
The IntelliLink may have been disabled in the settings
In some cases, the IntelliLink may have been disabled in the settings of your car.
Reason: If your car has been serviced recently or the settings have been changed, it could be possible that the IntelliLink feature was disabled in the settings.
Signs: If you notice that there is no option for enabling Bluetooth connectivity or if it has already been enabled but still isn’t working properly.
Another symptom that could be causing your GMC IntelliLink Bluetooth system not to work is if you cannot find any settings for it in the infotainment centre.
Solution: You will need to check the settings on your car and make sure that the IntelliLink has not been disabled or turned off. If it has, you can easily enable it by going to the settings menu and turning it back on.
Your phone may be low on battery
If your phone is low on battery, it can negatively affect the performance of your GMC IntelliLink Bluetooth system.
Signs: A symptom that your phone is low on battery and could be causing the GMC IntelliLink Bluetooth system to not work properly is if your phone is dimmed or unresponsive even when it is plugged in.
Solution: To ensure that your GMC IntelliLink Bluetooth system works properly, you should check the battery of your phone and charge it if necessary. Replacing the battery might also be a good idea to make sure it has enough power for the IntelliLink to function optimally
The Bluetooth signal may be too weak
If the Bluetooth signal is too weak, it could be causing your GMC IntelliLink Bluetooth system to not work.
Reason: This can happen if your car or phone are too far away from each other, or if there are walls in between them that are blocking the signal.
Signs: You may notice that even when you bring your phone close to the car or vice versa, the GMC IntelliLink Bluetooth system still doesn’t work properly.
Solution: To fix this issue, you should make sure that your car and phone are close enough to each other and that there isn’t any interference or walls blocking the signal.
You may also want to check if there are any updates available for either your car’s system or your phone’s software.
There may be an issue with the microphone or speakers
If the microphone or speakers of your car’s GMC IntelliLink Bluetooth system are not working properly, this could be causing issues with connecting and using the system.
Reason: The microphone or speakers may be broken, defective or not properly connected to the car’s system.
Signs: You may notice that when you try to make a call, nobody can hear you. Or when someone calls you, they may say that it sounds muffled.
Solution: The first thing you should do is to check the microphone and speakers of your car’s GMC IntelliLink Bluetooth system. If they seem to be working okay, then you should try adjusting the sound settings in the car.
If that doesn’t work, then it might be time to get a professional technician to take a look at it as there could be some internal issue with the microphone or speakers.
There could be a problem with the IntelliLink’s antenna
If the antenna of your GMC IntelliLink Bluetooth system is not working properly, it can cause connection and audio issues.
The antenna on the IntelliLink system is used to pick up radio signals, and if it is not functioning correctly, it can affect its ability to receive a signal from your phone or other device.
Reason: The antenna may have been damaged, or it could be blocked by objects in the car such as seat covers. It could also be that the antenna is not properly connected to the car’s system.
Signs: You may notice that when you try to connect to the car’s GMC IntelliLink Bluetooth system, it won’t stay connected or will disconnect after a few minutes.
Solution: To fix this issue, you will need to take a look at the antenna and make sure that it is properly connected. If the antenna seems not to be in good condition then it might be worth replacing it with a new one.
The system may not recognize your device
If your device is not recognized by the GMC IntelliLink Bluetooth system, then this could be causing problems with connecting and using it.
The system may not recognize your device
If your device isn’t recognized by the GMC IntelliLink Bluetooth system, then it may not be compatible with the system.
Reason: it could be due to the fact that your phone’s Bluetooth settings may not be correct.
Signs: You will see an error message on your device if it is not recognized by the system.
Solution: To fix this issue, you will need to ensure that your device has updated software and drivers installed so that it can communicate correctly with the IntelliLink system. Additionally, make sure that the car’s GMC IntelliLink system has also been updated with the latest software.
You may have forgotten your PIN code
If you have forgotten the PIN code for your GMC IntelliLink Bluetooth system, then this could be causing issues with connecting and using it.
Signs: You may see an error message on your device when trying to pair it with the car’s GMC IntelliLink Bluetooth system.
Solution: To fix this issue, you will need to reset the PIN code for your GMC IntelliLink Bluetooth system. This can be done by accessing the car’s settings menu and then selecting ‘Bluetooth’. Finally, select ‘Reset PIN’ and follow the onscreen instructions to complete the process.
Your car may be too far away from the paired device
If your car is too far away from the device that it is paired with, then this could be causing problems with connecting and using it.
There may be too much interference in the area If there is a lot of RF (radio frequency) interference in your area, this could cause problems with connecting and using your GMC IntelliLink Bluetooth system.
This is most often caused by nearby Wi-Fi networks or other wireless devices that are operating on the same frequency as your car’s GMC IntelliLink Bluetooth system.
Signs: You may see an error message on your device when trying to pair it with the car’s GMC IntelliLink Bluetooth system.
Solution: To fix this issue, you will need to move the car closer to the paired device. Once it is within range, you should then be able to connect and use the GMC IntelliLink Bluetooth without any issues.
The Bluetooth pairing process may need to be restarted
If you’re having trouble connecting or using your GMC IntelliLink Bluetooth system, it may be because the pairing process has been interrupted. This could be also due to the car’s Bluetooth being turned off or due to a lost connection between the two devices.
Signs: You may see an error message on your device when trying to pair it with the car’s GMC IntelliLink Bluetooth system.
Solution: To fix this issue, you will need to restart the Bluetooth pairing process. This can be done by accessing the car’s settings menu and then selecting ‘Bluetooth’.
Then, select ‘Forget Device’ and follow the onscreen instructions to complete the process.
The firmware of your device needs to be updated
If you’re having trouble connecting or using your GMC IntelliLink Bluetooth system, it may be because the firmware of your device is out of date.
This is due to the way in which newer devices are designed to only operate with the most up-to-date firmware.
Signs: You may see an error message on your device when trying to pair it with the car’s GMC IntelliLink Bluetooth system.
Solution: This can be done by accessing the device’s settings menu and then selecting ‘Firmware Update’. Follow the onscreen instructions to complete this process.
Once this is done, you should then be able to pair your device with the car’s GMC IntelliLink Bluetooth system without any issues.
How do I reset my GMC Bluetooth?
If your GMC Bluetooth system isn’t working correctly, you may need to reset it. This can be done by accessing the car’s settings menu and then selecting ‘Bluetooth’.
Then, select ‘Reset’ and follow the onscreen instructions to complete the process. Once this is done, your GMC IntelliLink Bluetooth system should be back up and running
GMC IntelliLink hard reset
If you’re still having trouble after resetting the GMC Bluetooth, you can try doing a hard reset by disconnecting the car’s battery for a few minutes and then reconnecting it.
This should erase all data in the system and allow you to start fresh with your GMC IntelliLink Bluetooth setup.
Keep in mind, this may also clear any saved settings or data that was previously stored on your device – so be sure to back up your data before doing this.
How do I know if my GMC IntelliLink is compatible?
GMC IntelliLink is designed to work with most devices that are Bluetooth-enabled.
To check if your device is compatible, refer to the user manual for your car or consult with a service technician. Additionally, you can look up the make and model of your vehicle on GMC’s website to see a list of compatible devices.
Conclusion
By following these tips, you should be able to fix any issues you have when it comes to GMC IntelliLink Bluetooth not working.
If none of these solutions work then it is best to get a professional technician to take a look at your car’s system and diagnose the problem.