If you’ve recently bought a Mitsubishi Outlander and you’re experiencing problems with the touch screen not working, this article will be a helpful guide.
You may find that your Outlander’s touch screen is unresponsive to your commands or has stopped displaying information altogether. Don’t worry – there are a few steps you can take to fix the issue.
Why is the Mitsubishi Outlander touch screen not working?
The Mitsubishi Outlander touch screen may not be working for a variety of reasons, ranging from faulty hardware components to software issues. Some of the most common causes include:
- An outdated firmware version
- Corrupted or missing system files
- A broken or damaged cable connecting the display to the car’s main unit
- An unresponsive touch surface
- Failing to update the car’s software system
- An issue with the settings or configuration of the infotainment system
- Damage caused by an electrical surge
- The wrong power source being used for the display
- Too many apps running at once, causing a jam
- An incompatible device connected to the car’s USB port
Let’s examine the causes and solutions for each issue on how to fix the Mitsubishi Outlander touch screen not working.
An outdated firmware version
If your Mitsubishi Outlander’s touch screen is not working, it may be the result of an outdated firmware version.
Signs: An outdated firmware version can cause many issues with the touch screen, including an inability to turn on, slow or unresponsive buttons, and a lack of access to certain features.
Symptoms such as dimmed display screens or frequent crashing may also indicate a need for an updated firmware version.
Solution: To get your Mitsubishi Outlander’s touch screen working again, you should check the firmware version and ensure that it is up to date.
If not, you should update it to the most recent version available. This can be done by downloading an updated version from Mitsubishi’s website or by visiting a technician for assistance.
It is also important to ensure that you update your vehicle with the correct firmware version to avoid any issues with your touch screen’s functionality.
Additionally, it may be necessary to reset your touch screen if a new firmware installation does not resolve the issue.
To do this, simply hold down the power button for 10 seconds, then press the reset button and wait until you get a confirmation message.
Corrupted or missing system files
Corrupted or missing system files can also cause issues with the touch screen.
This is often due to an incompatible driver version, a faulty installation of new drivers, or software update errors.
In this case, you will need to reinstall the original driver or download a compatible version to restore your Mitsubishi Outlander’s touch screen functionality.
Signs: A corrupted or missing system file can also be the cause of your Mitsubishi Outlander’s touch screen issues. This may result in an inability to turn on, slow response times when performing certain tasks, and an unresponsive touch screen.
If you experience any of these symptoms, it is likely that a system file has been corrupted or is missing and needs to be replaced.
Solution: To fix this issue, you should reinstall your driver or download a compatible version from Mitsubishi’s website. This should restore the touch screen functionality of your Outlander.
Additionally, you should ensure that your device is running the latest firmware version to avoid any further issues.
A broken or damaged cable connecting the display to the car’s main unit
In some cases, a broken or damaged cable can be the culprit behind your Outlander’s unresponsive touch screen.
Signs: A faulty connection between the display and its main unit can result in erratic behavior such as random freezing, intermittent loss of touch sensitivity, and total unresponsiveness.
If you experience any of these signs while using your Outlander’s touch screen, it is likely due to a damaged cable or faulty connection between the two components.
Solution: To fix this issue, first check the wiring connections for any damage or loosening.
If the cable appears to be in good condition, try a more thorough reset by disconnecting the power supply and reconnecting it after a few seconds. This should restore your touch screen functionality.
An unresponsive touch surface
In some cases, the touch surface itself can be unresponsive due to environmental factors or wear and tear.
Extreme temperatures, humidity, and dust can all contribute to decreased sensitivity in the touch surface. This is especially true if your Outlander has been exposed to direct sunlight or extreme cold for prolonged periods.
Over time, heavy use may also cause the touch surface to become unresponsive due to dirt buildup or other damage.
Signs: A faulty touch surface may exhibit signs such as random freezing, spotty touch responsiveness, and total unresponsiveness to any input.
Solution: To fix this issue, try cleaning the touch surface with a soft cloth and mild detergent. If necessary, you may also need to replace the touch screen itself if it has become too worn or damaged.
Additionally, be sure to keep your Outlander in an environment that is not excessively hot or cold to reduce any further damage.
Failing to update the car’s software system
The Outlander comes with an in-car infotainment system, which is powered by the car’s internal software.
Signs: If the firmware of this system has not been updated, your touch screen may become unresponsive or buggy
Solution: It is important to regularly check for updates and install them as soon as possible. This ensures that the car’s infotainment system is running the latest version of its software, which may help prevent any future touch screen issues.
An issue with the settings or configuration of the infotainment system
Sometimes, an issue with the settings or configuration of the infotainment system can cause your car’s touch screen to malfunction.
This may be due to incorrect settings in the control panel, incorrect calibration of the touchscreen, or something else.
Solution: If you suspect that this is the issue, you should try resetting your car’s infotainment system to its factory settings and then calibrating the touch screen again.
Here is how you can reset the Mitsubishi Outlander touch screen infotainment system to its factory settings.
Step 1: Access the Settings Menu.
Step 2: Select the “System” option.
Step 3: Select “Reset to Initial Settings.”
Step 4: Enter your password, if prompted.
Step 5: Confirm that you want to reset the settings to their initial value by selecting Yes
Step 6: Wait for the reset to be completed and then restart the system.
Step 7: Calibrate your touchscreen by following the onscreen instructions.
Step 8: Reboot the infotainment system once calibration is finished.
This may help resolve any issues with your Mitsubishi Outlander’s touch screen.
Damage caused by an electrical surge
In some cases, the touchscreen on your Mitsubishi Outlander may malfunction due to damage caused by an electrical surge.
Electrical surges can occur in your car’s system due to lightning strikes or power fluctuations from the local electric grid.
Solution: If this is the case, you should immediately unplug all power sources from the car and seek professional repair services to resolve the issue.
Unfortunately, there is no simple resolution for this type of problem and it may require replacement parts or a complete system overhaul to get your touchscreen functioning properly again.
You should consult with an expert to identify the cause of the damage and determine what steps can be taken to fix the issue.
The wrong power source being used for the display
Another potential issue with your touchscreen is if it has been connected to an incompatible power source.
For example, many aftermarket displays run on 12-volt batteries, whereas your Mitsubishi Outlander’s touchscreen requires 24 volts of power.
Signs: One of the common signs that you are using an incompatible power source for your touchscreen is a flickering or non-responsive display.
Without the proper amount of voltage, it can be difficult for the screen to accurately process input from your fingers.
Solution: To fix this issue, you must make sure that the correct power source is connected to your display and ensure that it is receiving enough voltage for proper operation.
If needed, you can use an adapter to bridge the gap between the display and your car’s electrical system.
Too many apps running at once, causing a jam
If you are using your touchscreen to access multiple applications or services at the same time, this may cause your display to become unresponsive.
It is important to remember that some modern touchscreens are only designed to handle a certain amount of load.
Signs: If too many applications are running simultaneously, your touchscreen may become very slow, or even unresponsive at times.
Solution: It is important to close any unnecessary applications when you are finished using them. This will help reduce the load on your touchscreen and ensure that all of its functions work correctly.
Additionally, you may need to check your settings and make sure that the touchscreen is not set to run too many processes at once.
An incompatible device connected to the car’s USB port
Finally, if you have an incompatible device connected to the car’s USB port. Such devices may interfere with the touchscreen, causing it to become unresponsive.
It is important to remember that if you use any third-party devices or applications on your touchscreen, they may not be compatible with your Mitsubishi Outlander.
Signs: If this is happening, you may notice that the touchscreen is unresponsive for a few seconds after you connect a device to the USB port.
Solution: The best way to avoid this issue is by using only approved devices when connecting them to the car’s USB port. Therefore, it is best to stick to official devices and applications that have been approved by the manufacturer.
Disconnecting the device from the USB port should resolve the issue.
Additionally, if you are having issues with your touchscreen, it would be advisable to disconnect any connected device and see if that solves the problem.
Conclusion
For Mitsubishi Outlander car owners who are having issues with their touch screen not working, troubleshooting can take some time before the problem is fixed.
However, by taking a few simple steps and doing some basic research, you should be able to identify the source of the issue so that it can be resolved more quickly.
It is important to keep in mind that some guides in this article may cause your touchscreen to malfunction, so it is best to consult with a Mitsubishi technician before making any drastic changes. This could help you avoid potential problems and get your touchscreen working again as quickly as possible.
If you need further assistance, contact your Mitsubishi Outlander dealer for professional support. With the right tools and information, you can restore normal functionality to your touch screen so that you can get back on the road as soon as possible.
Your safety is our priority, so please follow all safety instructions to protect yourself and those around you when repairing any aspects of your Mitsubishi Outlander.
We also recommend that you take the time to read your vehicle’s manual and familiarize yourself with the different features of your car so that you can better maintain it in the future.
We hope that this article has been helpful to you, whether or not you have tried any of the solutions presented here. Thank you for reading!